by Maciej Sierzpowski
Senior trainer and elearning Specialist
As part of our look at how developing learning solutions can empower your workforce. Maciej Sierzpowski, senior eLearning specialist at Orbium looks at the role of technology in learning solutions and convienient and efficient ways to ensure participants can access training modules.
Whilst some private banking and wealth management firms continue to reap the benefits of comprehensive learning solutions programmes, many struggle to justify the cost financially and in time. It is therefore essential to embed a structured framework around success that demonstrates improved performance on the job and facilitate skills and knowledge transfer. Technology in the form of distance learning (or more accurately eLearning) can ensure that global departments can experience the same course together. Through this, overall and individual participants’ performance can be tracked and recorded. Learning Management Systems (LMS) create a comprehensive feedback loop, highlighting learning gaps and effectiveness of training.
eLearning solutions are ubiquitous across organisations and for them to have the required effect on an organisation, courses need to be modern, compelling and delve deeper than just being a cost-efficient method of distance learning.
Employees respond differently to learning stimuli. Therefore, it is imperative that courses feature a variety of teaching method. From full software simulation to role play scenarios, multiple challenges act as an essential feature of good eLearning courses.
As the workforce and working pattern change, accessibility to courses must be streamlined, efficient and allow for access away from the office and without restriction to access. From usernames and passwords to mobile accessibility, courses need to reflect the wants and needs of its clientele
Course module can be adapted quickly and easily to reflect the real world. According to research, successful learning occurs through lifelike and on-the-job experiences. Software simulations allow for users to process lifelike, immersive scenarios without the risk of corrupting a live system or compromising data privacy.
To achieve success, clients should be aware of how different eLearning solutions, even at the development stage, may have long-term implications for the whole project. Authoring tools (a programme that allows course tutors to create multimedia course content), are something the end user never sees, but they shape the scope of interactions, the extent of data acquisition and management, and the overall attractiveness of the content.
Learning Management Systems (LMS) allow – among other things – for eLearning content to be offered to users and for course participants’ performance to be recorded. Now that LMS’ have matured, price is becoming the predominant factor for decision makers. A modern LMS should:
Knowledge-oriented instruction is easily conducted and extensively measurable. However, it is skills, not knowledge, that impacts the performance of an employee and as a result, drives efficiency. Any Learning and Development (L&D) effort should be looked on as an investment: it can yield smaller or greater returns depending on how it is managed. Without further nurturing and promoting, newly-acquired skills can wither away and performance levels may not rise as expected.
A promising development is Electronic Performance Support Systems (EPSS), which offer context-sensitive assistance to the workforce in the form of overlays and pop-ups. Integrated within the target environment, an EPSS prevents end-users from making obvious mistakes, at the same time encouraging them to explore new software in a risk-free way. Errorless learning enabled through performance support, promises better retention. Additionally, some performance support systems allow for driving processes or even input automation, leading to optimized procedures.
Orbium Learning Solutions (OLS) courses offer a user-centric experience, blending in-person training with access to subject matter experts (SMEs) and self-paced eLearning. Drawing on experiential learning models, ADDIE instructional design, and multiple efficiency and retention metrics enables OLS to help clients get the maximum value from their training budgets. OLS is ready to deliver or advise in areas such as: software-as-a-service (SaaS), eLearning (including software simulations) and EPSS, making enterprise solutions available with as few as 10 end-users in mind.